Best Practices in Customer Service (9780814470282) Ron Zemke, John A. Woods


Product Details:

Paperback: 425 pages
Publisher: AMACOM; 1 edition (January 25, 1999)
Language: English
ISBN-10: 0814470289
ISBN-13: 978-0814470282

Product Dimensions:

11 x 8.3 x 1.2 inches
Shipping Weight: 2.2 pounds (View shipping rates and policies)

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